Privacy Policy

This Privacy Policy document was last updated on: Monday 18 December 2017

  1. COLLECTING PERSONAL INFORMATION
    1. The information LMG and The Guild www.theguild.cc collect from our customers, website visitors and social media communities helps us personalise, market and continually improve our products and services. It also facilitates the provision of our products and services and other information to you including purchase transactions undertaken through our websites and social media pages. You are not obliged to provide your personal information however failure to do so may result in us being unable to provide you with certain content, products or services or information to process your transactions, provide after sales services or accept entries to promotions or competitions where applicable.
    2. LMG and The Guild www.theguild.cc may also collect automatic information which tells us about visitors to our websites and social media pages such as the date, time and duration of visits and which pages of the websites are most commonly accessed, and the Internet Protocol (IP) addresses and browser type. You cannot be identified from this information and we use it to collect broad aggregated information to help us improve our products and services.
    3. LMG and The Guild www.theguild.cc collect both personal and non-personally identifiable information. “Personal Information”, as used in this Terms of Use and Privacy Policy, is personally identifiable information such as your first and last name, email address, mailing address, billing information, IP addresses, demographics, passwords, telephone number and/or other online contact information.
    4. Sensitive information might be collected from time to time buy LMG via surveys, competitions or other means, this information will only be collected if volunteered by the Users and with their consent. Users can choose not to actively volunteer sensitive information to LMG and The Guild www.theguild.cc , however if they do provide information when asked or promoted, including sensitive information, the User is providing consent for LMG and The Guild www.theguild.cc to collect, store and use that information for business purposes.
    5. When Personal Information is updated with LMG and The Guild www.theguild.cc, it may take up to 90 days from the accessible systems, and up to 120 from the backup systems, for us to update personal information.
  2. HOW WE COLLECT THE INFORMATION
    1. LMG and The Guild www.theguild.cc collect information as follows:
      1. Voluntarily: LMG and The Guild
        www.theguild.cc collect information Users provide to us in optional, voluntary submissions, including but not limited to purchases via website, email and phone, registration forms, user profiles, promotional sign ups, sweepstakes, competition entries, email or phone requests for customer service, software and mobile applications downloads, and curriculum vitae submissions.
      2. Automatically: LMG and The Guild
        www.theguild.cc like all other websites, will create and record information when you visit our websites. We use cookies and other similar technology to collect information such as your IP address, and the frequency and duration of your visits to our site. We may track activity relation to your interaction with our email communications, and with links contained within LMG and The Guild www.theguild.cc email communications, and our sites.
      3. Via 3rd Party Sources: We may also obtain information, including Personal Information, from third-party sources. This may include soliciting third parties to collect Personal Information on LMG and The Guild www.theguild.cc behalf. In such cases LMG and The Guild www.theguild.cc will instruct those third parties to comply with this Terms of Use and Privacy Policy. We may use analytic tools and other third-party technologies, to collect non-personally identifiable information in the form of various usage and user metrics when you use LMG and The Guild www.theguild.cc websites and/or services. These third-party analytic companies may combine the information collected for LMG and The Guild www.theguild.cc with other information they independently collect. Many of these companies collect and use information under their own privacy policy.
  3. USES OF THE INFORMATION
    1. LMG and The Guild www.theguild.cc collect personal information only for the purposes for which it was collected and in accordance with this Terms of Use and Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process personal information needed to provide, sell, market and improve our services. We take reasonable steps to ensure that the personal information we collect is accurate, complete, current and secure, but we depend on customers to update or correct their personal information whenever necessary.
    2. LMG and The Guild www.theguild.cc generally use the Personal Information provided to establish and enhance the delivery of our products and services and for:
      1. Communication
        To provide You with customer support, process transactions, respond to users’ requests, send newsletters and updates, send special offers and advertisements, seek Your opinions and feedback, and connect users to LMG and The Guild www.theguild.cc and/or Services and to products and services of Our partners and licensees.
      2. Optimisation To provide, improve, and maintain LMG and The Guild www.theguild.cc website and services, to develop new products and services, to prevent abuse and fraud, to personalise and display advertisements and other content for You, and for other administrative and internal business purposes.
      3. Marketing and advertising
        To personalise and display advertisements and other content for you. We may share your anonymised email address with one or more of our third-party business partners including social media sites, so that you will receive more relevant online ads from us and other parties. This works by dropping a cookie on your browser linked to data that is known about you so that third party advertisers can show you more relevant ads. We may also use various measurement services and companies to analyse collected data about Your engagement with our Sites and Services. The information that is collected is not personally identifiable, and is pseudonymous or aggregated data that does not identify any individual user. The third-party analytics companies that we use may share the User information they collect from Our Sites with other measurement companies, who gather data from various sources, analyse and report on it for their clients. The reported information will cover various elements, for example it may summarise how many people have viewed a certain webpage within a certain age bracket. By using our Sites and Services, you consent to the collection of data by LMG and The Guild www.theguild.cc servers or third party affiliates, or the transfer of information to them, wherever necessary for LMG and The Guild www.theguild.cc performance optimisation.
      4. Sharing features
        By using any third-party service to share links to content, You permit LMG and The Guild www.theguild.cc to access, use and disclose any information relating to Your account on each such third party service (such as Your user name and profile information) available to LMG and The Guild www.theguild.cc through the third party service. We may use third-party advertising companies to serve advertisements to you when you visit our websites. These companies may use information about your visits to our and other websites in order to provide advertisements about goods and services of interest to you.
  4. COOKIES AND LOCAL STORAGE
    1. “Cookies” are pieces of information that a website issues to your computer as a mechanism for remembering useful information such as items in a shopping cart, or to remember you from your last visit and storing your selections and preferences. Most web browsers are set to accept cookies. We may make use of cookies to ensure we provide our products and services as conveniently and accurately as possible. You may set your browser to refuse cookies however certain features of this website may not work and this may limit the services we provide. Although cookies do identify a user’s computer, they do not personally identify users.
    2. Local storage is used to store current general data. No personal details are stored using this technology.
  5. INFORMATION SHARING
    1. For the purposes described in this Terms of Use and Privacy Policy, personal information may be shared with our employees, contractors, agents, and service providers in order to operate the websites, deliver a product or service, market and advertise our products or complete a transaction. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
    2. We will not use or disclose your personal information for any purpose except as stated in this Privacy Policy without consent, except in exceptional cases when disclosure may be required in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
    3. If we are acquired by or merged with another company, or sell all or a portion of our assets, your personal information may be among the assets transferred. In this circumstance, and where your personal information will not remain subject to this Privacy Policy, we will notify you before information is transferred and becomes subject to a different privacy policy.
  6. SECURITY
    1. We take appropriate measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data. However, security of communications over the Internet cannot be absolutely guaranteed and we cannot be held responsible for events arising from unauthorised access to personal information.
  7. LINKS
    1. LMG and The Guild www.theguild.cc websites may from time to time contain links to other organisations’ websites, including social media links, applications and features where relevant. Those websites and organisations are responsible for their own privacy practices and you should review their respective privacy policies. We cannot be held responsible for the conduct of those organisations.
  8. ACCESS AND QUESTIONS
    1. You have the right to review your personal information that may be held in our database. Requests to review the information or questions relating to this Privacy Policy or any problems or complaints may be directed by email to mail@lovattsmedia.com, by phone on +612 4304 1400 or by post to PO Box 995, Terrigal NSW 2260, Australia.
    2. Further information can be found at the Government Privacy website www.privacy.gov.au